Shipping policy

VERRE BEAUTY currently focuses on shipping to customers in the United States. Available destinations, shipping methods, and charges are confirmed at checkout.

Third-party fulfillment
We are primarily a dropshipping store. Products are stored, packed, and shipped on our behalf by third-party fulfillment partners, including CJdropshipping and Tradelle. Depending on the product and stock location, an order may ship from a warehouse in the United States, China, or another international location.

Processing time
Orders normally require 2-5 business days for verification and fulfillment before dispatch. Weekends and public holidays are not business days. Processing can take longer during high-volume periods, supplier stock checks, address verification, or circumstances outside our control.

Estimated delivery
Most United States orders arrive approximately 5-15 business days after dispatch. Certain products or international warehouse routes may require approximately 7-20 business days after dispatch. Delivery dates are estimates, not guarantees. The shipping option and price displayed at checkout apply to your specific cart and destination.

Tracking and split shipments
Tracking information is emailed when it becomes available. Tracking can take several business days to update after dispatch. Items sourced from different fulfillment partners may arrive in separate packages and on different dates without an additional order.

Shipping charges
Shipping charges are calculated and displayed before payment. Because different products may ship from different locations, Shopify may combine applicable rates when a cart contains items from more than one fulfillment partner.

Address accuracy
Please provide a complete and accurate delivery address, including apartment or unit number. Contact us immediately if an address needs correction. We cannot guarantee changes after processing begins, and customers may be responsible for carrier fees or replacement costs caused by an incorrect, incomplete, refused, or unclaimed address.

Customs, duties, and import charges
Some orders may cross international borders. Unless checkout expressly states otherwise, the recipient is responsible for any customs duties, import taxes, brokerage fees, or other government charges assessed at delivery. Customs processing may delay a shipment.

Delays, loss, and delivery issues
Carrier delays, customs inspections, severe weather, high-volume periods, and other events outside our control can affect delivery. If tracking has not updated or your order has not arrived within the estimated window, email aarohifashionsales@gmail.com with your order number. We will investigate with the carrier and fulfillment partner and provide the resolution available under our Return and Refund Policy.

Contact
For shipping questions, contact aarohifashionsales@gmail.com.